Dandi Lyons Tewksbury

Pickup, delivery and product issues

Tree delivery is described within a 25-mile radius and needs its own arrangement. The separate food-delivery radius does not apply to Christmas trees. Check tree sizes, delivery charges and the available slot with the Tewksbury operator.

The general policy says no returns, with replacement or refund considered after contact about a product problem. Clarify how that applies to your fresh tree before purchase; it is not an unrestricted guarantee. The Reading branch has separate unresolved address and contact questions, so this listing applies only to 2119 Main Street.

Previously published mail-order offers

The operator links a separate mail-order business at the same 2119 Main Street address. Its previously published delivery window is November 18–December 23. Those mail prices and services are separate from the Tewksbury lot: confirm the current product, delivery window and availability before payment, because the published catalog carried preorder and sold-out labels together.

Balsam sizes run 3–7 feet in the listed catalog, and Fraser 5–7 feet plus an 8–9-foot selection. A Blue hybrid is published from $192.95 and a 7-foot balsam/Fraser selection at $218.95. Check the actual product, species, size and checkout total; none of these figures is a local pickup-tree quote.

• Christmas Trees in the Mail catalog ↗

Mail delivery and replacement conditions

Mail trees travel by FedEx in waxed cartons to the doorstep. Shipping is described as free except a $14.99Zone 8surcharge; the listed destinations are California, Oregon, Washington, Idaho, Nevada, Utah, Arizona, Montana, Wyoming, Colorado, New Mexico and Texas. Confirm the destination charge for your address. Published transit estimates are 1–2 days in the Northeast, 3 days in the Midwest, 3–4 days in the South and 5 days to the West; they are estimates rather than a guaranteed delivery date.

If you need a drilled base, email the mail operator after ordering to request it. The mail contact is 978-886-9287, voice or text, and info@christmastreesinthemail.com, with published daily 9am–7pm Eastern contact hours. The local lot’s 978-658-4232 contact serves local pickup and tree-delivery questions.

The mail operator advertises freshness through Christmas with proper care. Report a tree arriving in the wrong condition within three weeks and provide a photograph for the replacement process; physical returns are not required. These mail-guarantee conditions do not automatically govern a retail-lot purchase. For local purchases, the store’s separate policy asks customers to contact it about a problem for replacement or refund consideration.

Other shop choices

Dandi Lyons also sells flowers, fruit gifts and ice cream. Ask the Tewksbury shop about the actual seasonal selection. Food, flower and ice-cream delivery arrangements have different scopes; the published tree-delivery radius is 25miles and still needs its own fee and slot confirmation.